An auto-attendant or sometimes called an IVR is a prerecorded “menu” system that can be used to direct callers to different departments or employees within the company. You can also use this feature to let your callers listen to commonly requested information, such as your business address, hours of operation, and more.You can use it to streamline your call flow and present your callers with a professional-sounding system. Our auto-attendant can be highly customized, modified and scaled to meet the needs of nearly any business application. Our plans include auto-attendants, which you can easily customize through our Hosted PBX web interface. Talk to your Teliance phone sales representative to learn more about the benefits of using an auto-attendant with your particular plan.
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