Business Hour Rules

Create “rules” that define your business hours. With this feature, you can easily set the days and times during which callers can reach your staff via phone. You can use Business Hour Rules to create different phone call behaviors based on day and time.For example, your business might be open from 9 AM to 5 PM, Monday to Thursday, but closed at 3 PM on Friday. In this scenario you could easily use our Business Hour Rules to specify that your hours end early on Friday.You can use different auto-attendant greetings and options depending on the time of day. For instance, callers who attempt to reach your business after 5 PM could be greeted by a message saying “Thank you for calling, our office is now closed. Please leave a message.”  This feature is related to Day and Night Modes.