Online call reports allow you to use a web browser and see a list of what calls have been received or made to your organization. This feature can be used to track who has contacted your company and how long each employee is spending on the telephone. You can easily search either incoming or outgoing call records, and specify a date range to include in your results. Each call will show date, time, call duration, caller ID of the outside party and, if the call was placed from your office, which extension it was placed from.
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