Teliance
Products / Business voice

Enterprise voice without an on-site phone system.

A reliable, scalable hosted phone system for organizations with one office, multiple locations, or distributed teams.

Review capabilities
BUSINESS VOICE CONTROLVoice AI ready

Incoming call

Main number

Routing · Voice AI option

Sales team4 extensions
Voice conciergeChat included
After hoursVoicemail routing
Office
Remote
Mobile

A strong fit for

Built around real operating needs.

Organizations replacing an aging on-premise phone system.

Businesses that need consistent calling across offices or distributed teams.

Teams that require managed call routing without maintaining PBX hardware.

Hosted PBX

Core capabilities

Keep your numbers, simplify administration, and give every location a consistent business calling experience.

Multi-location voice

Dial, transfer, intercom, and page across locations as one organization.

Auto attendant

Direct callers to the right team with a professional virtual receptionist.

Voicemail tools

Use voicemail, voicemail-to-email, and transcription to keep work moving.

Flexible routing

Configure forwarding, find-me/follow-me, hunt groups, and custom call paths.

Online administration

Add or remove users and manage service as business needs change.

Business continuity

Support mobile and distributed work without tying service to one office.

Modern business voice

Move beyond an on-site phone system.

Deliver enterprise calling features through a hosted service with lower upfront infrastructure requirements and simpler administration.

Keep your numbers

Modernize service while retaining the business numbers customers already know.

Scale by user

Add or remove users as staffing, locations, and operating requirements change.

Connect locations

Support direct dialing, transfers, intercom, and paging across multiple offices.

Call management

Route every call with purpose.

Configure the calling experience around how your organization actually handles customers, departments, and availability.

Auto attendant

Provide a professional virtual receptionist and route callers to the right destination.

Hunt groups

Distribute incoming calls among selected users or teams.

Forwarding

Use call forwarding and find-me/follow-me options for mobile and distributed staff.

Voicemail

Access voicemail, voicemail-to-email, and transcription as part of daily workflows.

Music on hold

Upload custom audio that supports a consistent caller experience.

Business outcomes

A clearer way to run communications.

Hosted PBX is available independently. Organizations that need autonomous inbound call handling can add Teliance Voice AI, which includes the complete Teliance Chat platform.

Explore Teliance Voice AI

Reduce dependence on on-premise PBX hardware and specialized administration.

Create a consistent calling experience across offices and remote teams.

Adjust users and call routing as the organization changes.

Support business calling with the connectivity guidance it requires.

Deployment

A controlled path to production.

01

Assess the current environment

Document users, numbers, call flows, locations, devices, connectivity, and continuity requirements.

02

Design and provision

Define extensions, routing, auto attendants, voicemail, equipment, and the number-porting sequence.

03

Test and cut over

Validate calling and routing, prepare users, and coordinate the production transition.

Frequently asked questions

Evaluation essentials.

Can we keep our existing phone numbers?

In many cases, yes. Number portability is confirmed during planning before a cutover is scheduled.

Do we need new desk phones?

That depends on the models and configuration in use. Teliance reviews compatibility and replacement options during assessment.

What happens if a location loses internet access?

Continuity options depend on the network design and call-routing plan. We evaluate forwarding, alternate access, and recovery requirements with you.

Can Hosted PBX connect with Voice AI?

Yes. Voice AI can connect to Teliance Hosted PBX for autonomous call handling and includes the complete Teliance Chat platform.

Talk with our team

See how Hosted PBX fits your organization.

Share your current environment and priorities. We’ll help you evaluate the right approach.