Call Park

With this feature, you can “park” a phone call in a virtual location, and allow any other extension to pick up the call later. This is particularly useful when your call is for a staff member who is not immediately available. Here is an example. Assume that your receptionist receives an urgent call for Steve and knows that Steve is not available at the moment, but will be soon. Rather than take a message or send the caller to Steve’s voicemail box, the receptionist can park the call and inform Steve of the call’s virtual “location” when he is available to talk. Steve can then enter the location code from his own phone and retrieve the call.  Call Park works even if staff are in entirely separate physical locations.  You can park a call and your staff member can pick it up from their remote office or even from another country.  You can easily enable Call Park through our web interface, and using it from your phone is equally straightforward.