Teliance
Hosted PBX feature guides

Multiple Phone Lines

Feature availability and configuration depend on your service plan. Our team can confirm the options for your phone system.

Unlike traditional telephone systems, our Hosted PBX service lets you select the simultaneous calling capacity your business needs. Simply choose the number of lines you require.  There is no need to install traditional telephone lines to keep up with your growth or waste money purchasing telephone lines you seldom use.  Our solution scales with your business and saves you money because you only pay for the capacity you are actually using. If your business is seasonal, or if you experience frequent fluctuations in staff levels, our solution is ideal for your needs.  You can quickly and easily change your capacity at any time. For businesses with a high call volume, and for call centers, the Dedicated Lines plan offers the ultimate value.  Configure calling capacity, queues, and overflow routing to help handle peak demand. Confirm concurrent-call limits for your selected plan.  All staff can be on calls at the same time with Dedicated lines, and every Line includes one extension and voicemail box. For businesses with a higher number of employees, but in which only some of those employees are on the phone at any given time, our Shared Lines plan offers a great combination of cost-effectiveness and scalability.  You can have as many external calls at once as you do Lines.  For example, five lines support up to five simultaneous external calls under the selected Shared Lines configuration.