Business communication is constantly changing, with new technologies being introduced at a phenomenal pace. Telephone systems, however, are far from being obsolete; they remain essential to business.
Take a second to consider how critical phones are to your business:
Have you ever been in a lengthy email exchange that could have been handled with a 10 minute phone call? Or how about reaching the still significant demographic of clients and customers who do not rely on social media or email to communicate? The rise of comparatively impersonal written communication technologies has been staggering. Some conversations, however, require the personal touch and adaptability that telephones allow. There’s a reason telephone systems are still a necessity in business communications: The medium offers irreplaceable convenience and functionality. And although the telephone’s predictable reliability makes it irreplaceable, the technology which supports your simple phone call continues to evolve at the lightning-pace of other mediums. At the forefront of this evolution are hosted PBX phone systems like Teliance’s Hosted Office Phone System.
What is a Hosted PBX?
PBX (Private Branch Exchange) refers to a private phone network, typically used within a business organization. Essentially, it’s a server that manages all internal telephone connections automatically, without the need of a live operator. The PBX phone system not only connects employees with each other, but also connects the company with the public phone system. Although other technologies do exist, Hosted PBX phone systems hold some significant advantages over their counterparts.Here are 5 Essential Reasons to use Hosted PBX:
- It’s Affordable – PBX systems used to be reserved for big companies with deep pockets. Hosted PBX services break down these barriers and brings the advantages of a Fortune 500 phone system to small and medium sized businesses at an economical price.
- It can reduce upfront equipment costs – A hosted solution provides business calling features without purchasing an on-site PBX. Savings depend on existing equipment, selected service, devices, and implementation requirements.
- It’s loaded with features – Our Hosted PBX is packed full of valuable business features that can be configured and customized to meet the exact needs of your business. Even more we are constantly developing new features to ensure our clients always benefit from the latest technology.
- It scales with your organization – Unlike premise based equipment, you are not limited by the physical constraints of your hardware. With our hosted platform, increasing or decreasing capacity is as simple as talking with your account manager. As your business grows our phone system will grow with you.
- It eliminates maintenance costs and responsibilities – Since we provide the Cloud PBX we are responsible for maintenance, upgrades and licensing. This means no PBX hardware to buy, install or maintain. It also means that your IT administrators have more time.
At Teliance, we can help you choose the right Hosted Office Phone System for your needs, complete with the features your business will find most useful.
If you have any questions, contact Teliance today. We’d be happy to tell you how a Hosted PBX phone system can improve your business operations.